Business and freelancer terms and privacy supplement

1. Eligibility and declarations

Applicants must complete the required account checks and be at least 18. A freelancer must declare that they are a Macau resident. A business applicant must be authorised to act for the named business and provide truthful registration information. These are MyMyMacau platform requirements. Approval does not establish a right to work, professional qualification or permission to provide a regulated service. You remain responsible for the permissions that apply to your activities.

2. Review and badge meanings

Staff may request additional proof, reject an application, or suspend an approval with a reason. Changes to approved application information require a new review. Expired declarations or approvals hide related offers until renewed and approved. “Verified business” means staff reviewed the submitted business registration. “Reviewed freelancer” means the application was reviewed; residency remains self-declared unless the recorded review included residency evidence. Phone, email and face liveness checks do not establish a legal name or residency. No badge guarantees quality, safety or lawful conduct.

3. Products, stock and service quotes

A buyer can reserve one available unit of a shop product or its selected option for 48 hours. A reservation holds that unit; cancellation, release or expiry makes it available again. Completion records the handover. The same cancellation and expiry rules apply as for second-hand items. Services use enquiries and quotes. Sending a message does not reserve stock, book a service or confirm payment. Show the actual product price and any variant price clearly. Service rates must state their unit and whether they are starting prices. Explain scope, quantities, extras and the final agreed price in chat before work begins. A drafted quote is a message, not a platform payment or booking. Do not use misleading prices or promise availability you cannot provide.

4. Content and limits

The Marketplace Rules continue to apply to all offers, images and messages. A business approval is not permission to offer prohibited goods or services. Food categories require a separately reviewed food licence and the relevant category to be enabled by staff. Active offers, drafts, uploads, rates and variants have limits shown in the application. Staff may change limits to manage service capacity and abuse. Contact support about a decision or report an offer from its page.

5. Additional personal data

For business applications we collect registered names, registration type and number, business address, application biography and any food-licence information. Freelancer applications include legal name, biography, languages, service areas, availability, skills and any declared document expiry date. We store versioned declarations, application changes, review decisions and reasons to assess eligibility, display accurate badges, moderate offers and handle complaints. Your public profile and approved offers display the public name, biography, skills, areas, rates, photos and review badges as applicable. Registration numbers, identity-document images and private review reasons are not public listing data.

6. Private evidence and retention

To claim a business directory branch, upload redacted business registration or written authority for that branch. Only authorised staff can view the branch evidence, and access is logged. It expires 30 days after upload; a documented hold can delay erasure. The reasons for claim decisions are private. The directory shows claim status, public branch contact details and storefront photos supplied with display rights. Request correction or removal through support.

Upload only the document image requested for your application. Supported images are re-encoded to remove metadata and stored separately from public listing photos. You and authorised staff can view available evidence through authenticated, logged access. Evidence is not used for face matching. Evidence is scheduled for removal within 90 days of its original upload, or 30 days after a review decision if that is sooner. Editing an application does not extend this period. If review is still pending when evidence expires, we may ask you to upload fresh evidence. Removal retries after a storage failure. A documented case or account-deletion hold can delay erasure. Registration details and review records remain while needed for the provider account and dispute handling, subject to the Privacy Notice and account-deletion process. Backups follow their own expiry schedule.

7. Questions, correction and deletion

Contact info@mymymacau.com about application decisions, access to your data, corrections or deletion. You can request account deletion through the account settings. Contact us if you cannot access your account. The operator and general privacy arrangements are listed in the Privacy Notice.